Terms and Conditions

This page states the “Terms and Conditions” under which you may use the White Falcon Limited web site. If you do not accept the Terms and Conditions stated here, do not use this web site and service. By using this web site, you are indicating your acceptance to be bound by the terms of these Terms and Conditions.

The terms “You” and “User” as used herein refer to all individuals and/or entities accessing this website for any reason

1/ Use of material appearing on White Falcon Limited website

For the purposes of this agreement, “material” means material including, without limitation, text, and graphics, published on White Falcon Limited website, whether copyright of White Falcon Limited or a third party. The Material may contain inaccuracies or typographical errors. White Falcon Limited makes no representations about the accuracy, reliability, completeness, or timeliness of the website or the Material. The use of the website and the Material is at your own risk. Changes are periodically made to the website and may be made at any time. You may download and print extracts from the material and make copies of these for your own personal use only. You are not allowed to download or print the material, or extracts from it, in a systematic or regular manner so as to create a database in electronic or paper form comprising all or part of the material appearing on the White Falcon Limited website. You shall not copy or adapt the code used to create the website pages. It is copyright protected. Attempting to decipher, de-compile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the website is prohibited. You must not reproduce any part of the White Falcon Limited website, or the material or transmit it to or store it in any other website or disseminate any part of the material in any other form, unless we have indicated that you may do so in writing. You may apply for permission to do so by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

2/  Disclaimer of liability

This website is the property of White Falcon Limited Ltd of 788-790 Finchley Road London NW11 7TJ. By visiting this website you agree that you consent to our terms of use and that neither White Falcon Limited nor its associates would be liable in the event of any loss or damage incurred resulting from the use of this website. We give no warranties of any kind concerning the White Falcon Limited website or the material. In particular, we do not warrant that the White Falcon Limited website or any of its contents is virus free. You must take your own precautions in this respect as we accept no responsibility for any infection by virus or other contamination or by anything, which has destructive properties.

3/ Data protection

From time to time you may receive direct marketing information. White Falcon Limited is registered under the data protection act and we will take all reasonable care to ensure personal details are kept secure. You can be assured that any personal information we gather about you through this website will not be passed to any third party or organization outside the White Falcon Limited and its approved business partners.

If you decide you no longer wish to receive direct marketing material at some point in the future, you should notify us by sending either an e-mail by telephone number or writing to us at the above address. As soon after this as is reasonably practicable, we will amend our database to reflect your wishes and cease to send such information.

4/ Variations

These terms may be varied from time to time. Please ensure that you review these terms and conditions regularly as you will be deemed to have accepted a variation if you continue to use the site after it has been posted.

5/ Force majeure

Although we will do our best to provide constant, uninterrupted access to the White Falcon Limited website, we do not guarantee this. We accept no responsibility or liability for any interruption or delay.

6/ Jurisdiction

This agreement is governed by English law and the parties agree to submit to the exclusive jurisdiction of the English Law Courts.

7/ Cancellations and prepayment policy

Bookings can be made by filling out the necessary information on the website`s to send the reservation request, or by other reservation websites (online reservation systems).

To book a room in the house, the guest must electronically notify house administration the exact room name, accommodation period, guest’s name, phone number, e-mail address and guest’s credit card number and its expiration date, thus guaranteeing the payment for booked room services in case of late cancellation or no show.

The house accepts Visa, MasterCard, Maestro credit cards for the payment. It is possible to book a room for the High Season (01.07. -31.08. ) only by making a prepayment or by allowing the hotel to charge the guest’s credit card in the amount which is equal to the cost of all the reserved accommodation period. Payment is charged from the guest’s credit card on any time the booking is made. Guaranteed reservations: The reservation can be guaranteed only by providing the house with the guest’s credit card number and expiration date. In case of unguaranteed reservation, the house keeps the right to sell the room to another person.

Cancellation policy:

Guaranteed reservation without any penalties may be canceled up to 7 days prior to arrival date, by exact online reservation systems, where the booking was made. In case of delayed reservation cancellation or without informing the house about reservation cancellation, the house does not return the pre-paid amount for a guaranteed reservation. If the guaranteed with credit card reservation is cancelled after more than 7 days before the date of arrival or in case of no -show, a penalty equal to the accommodation cost will be charged. If a reservation is made via the online booking system, the cancellation shall be in accordance with their booking cancellation conditions. In emergency situations, the house can cancel booking for objective reasons, for example: – the hotel does not accept liability for force majeure or other reasons which affect house service performance; – if wrong or misleading information concerning personal identity or intention of stay is provided by booking the room; By reasonable booking cancellation on behalf of the house, the client has no right to the loss compensation.

The guest can cancel free of charge until 7 days before arrival. The guest will be charged the total price if they cancel in the 7 days before arrival. The guest will be charged a prepayment of the total price at any time.

Check-in and check-out time:

Check-in time starts from 3:00 p.m. -11:30 p.m. Check-out time ends at 12:00 a.m.

Check-in conditions: To check-in the house, all guests must provide house administration a valid passport or ID card and a valid guest credit card to guarantee potential additional services. If guest does not agree to present a credit card, guest must submit a cash deposit in amount of 200.00 EUR/GBP to guarantee potential additional services. If a reservation is made in advance or via online reservation sistems, upon arrival guest must present the booking confirmation or a voucher from tour company and a credit card which was mentioned to guarantee a reservation. The hotel reserves the right to pre-authorize guest’s credit card for the amount that would cover the accommodation costs. Payment for accommodation must be made during the check in.

Extra bed:

On the client request an extra bed must be confirmed with hotel administration at the time of booking.

  • One child under 6 years is charged GBP 10 per night when using existing beds.
  • All further older children or adults are charged GBP 10 per night for extra beds.
  • The maximum number of extra beds in a room is 1.

Payment types: For house services guests can pay by bank transfer (advance payment), credit card (Visa, MasterCard, Maestro).

Payment conditions: Invoice for accommodation must be paid before or during check-in time. Bill for the additional house services must be paid before or at the time of the guest’s departure from the house. If the guest does not pay for house services until a mentioned time above, the house has the right to charge from the client’s credit card the full amount of the stay and used additional services provided by the house. Additional services are not automatically included in the accommodation price, but are paid separately before or during the guest’s check-out from the house. The guest can place money on deposit to pay additional services. Payment for accommodation and additional services is performed according to the price list that is confirmed by the house administration.

Accomodation price includes: Accommodation/night, free Wi -Fi internet

Parking: The house is not responsible for the guest’s personal automobiles and its contents, which are parked in the above mentioned house parking.

Smoking policy in the house: There is allowed to smoke only on the house garden. Smoking in any of house inside areas and rooms is forbidden. The penalty for smoking in the rooms is 75 GBP.

Guests visitors rules of stay in the house rooms: Guest’s visitors may stay in the house rooms only until 11:00 p.m. After 11:00 p.m. the visitors stay in rooms must be coherent with the house administration and, if necessary, must be presented with visitor’s identity documents.

Internet access: There is available free wi-fi internet in the house public areas and guest rooms. Password can be aquired at the house administration.

Guest transportation: Upon request, guests are provided for an additional charge with a transfer from the airport to the house and from the house to the airport or other specified destination.

Pets: Pets are not allowed.

Security rules: The house is not liable for customer personal belongings loss. Do not damage house inventory. If you found a defective equipment in the room on arrival, please inform reception to avoid any misunderstandings. If damages are caused by the guest, the guest complies to compensate the amount of damages made. It is not allowed to light candles in the house rooms without prior consent of house reception administrator. Do not leave lighted candles unattended. Do not bring inflammable objects or chemicals in the house. After 11:00 p.m. in the house rooms can stay only registered persons. For security reasons, after 11:00 p.m. Guests are asked to make their visitor registration at the reception. Guest bears full responsibility for its visitor’s action. Children under 18 years must be under the supervision of an adult or authorized person. Upon check-in each guest receives the room key. For guests and their belongings safety, it is forbidden to give key to the third party. Each house guest is responsible for received room key damage or loss. In case the guest is not in his room for more than 3 days and he has not notified the house administration in advance about his absence, the house administration has the right to organize committee and describe all of the customer’s property and inform the police about the guest’s absence.

Photography and filming: Photography and filming for commercial purposes (including trademarks and brand) requires to get a prior written house’s “White Falcon Ltd.” permission. Additional information: In case of any medical, allergic or any other important factors that may effect on your stay, please inform the house staff at the time of your reservation. Accommodation, please inform the house staff while making reservation.

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